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WSSRA Enriching Lives Through Recreation
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PROGRAMS : POLICIES
Overview | Photos | Program Catalog | Policies
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REGISTRATION
Registration forms are accepted by fax, mail or walk-in, WSSRA offers a brief period per season for phone in registration. The dates are in the brochure as well as the deadlines for registration. Fill out the registration form in its entirety and sign the attached waiver. Participants with unsigned waivers will not be allowed to attend programs until the signature is received. Also, any unpaid balance may prevent the option of registering for programs.

CLOSED PROGRAMS
If a program closes because we have reached maximum enrollment, you will be put on a waiting list and contacted if additional space is available.

policiesCANCELLED PROGRAMS
A. If four participants or less register, a program may be cancelled. A program reimbursement or credit will be issued.
B. If a program is cancelled because of unforeseen circumstances you will be contacted at the soonest possible time.
C. A program credit will not be issued for weather related cancellations. No programs will be made up unless otherwise specified.

REFUNDS
Refunds will only be issued when the registrant cannot participate for extended medical reasons and/or hospitalization verified by a physician. For the majority of the season the refund/credit will be prorated. Call for more information. 847.455.2100.

PAYMENT POLICY
Payment of program fees is due upon registration unless other arrangements are made. Statements are mailed out the first week of the program season (4 times per year). If changes are made in the registration (adding programs, canceling programs) please call the office for your account balance, as no other statement will be sent. Call the Finance Manager to arrange a payment plan, Monday through Thursday, 8:30 AM to noon. A participant cannot register for the next season until balance from previous season is paid.

RETURNED CHECK POLICY
A $20.00 fee will be charged for any checks returned to WSSRA. The $20.00 fee, as well as the balance, will need to be paid before registering for future programs.

SCHOLARSHIP REQUEST
WSSRA is in a position to offer scholarships to WSSRA residents for a percentage of fees for two programs each season. Persons requesting a scholarship must complete a scholarship application, which will be mailed to you upon request. Scholarship applications need to be filled out once a year. If you are interested in a scholarship, check the box on the registration form: Request Scholarship. All scholarship applications must be completed and in the WSSRA office by January 15, 2009.

NON-RESIDENT POLICY
WSSRA programs are limited to people who live in the WSSRA member districts and village. If you live outside the WSSRA communities and are interested in participating in a special recreation program, call your park district or village recreation department. Call the WSSRA Outreach Specialists for more information.

NON-DISCRIMINATION
The West Suburban Special Recreation Association (WSSRA) is aware of the Americans with Disability Act (ADA) policieswhich prohibits discrimination on the basis of disability. If you have any questions about WSSRA’s policy regarding ADA, or believe you have been unfairly discriminated against by WSSRA, please call Sandra Gbur at 847.455.2100. A procedure is available to you for the resolution of complaints.

WSSRA SKILL DEVELOPMENT PROGRAMS
Due to popular demand, we have selected specific programs that will focus on progressive development of specific skills. Each skill will be gradually introduced, based upon the participant’s ability level. At the end of each session, each participant will receive a progress report. WSSRA will keep these reports on file for our use in planning additional programs. In keeping with our overall philosophy, we will stress enjoyment of the program by participants. Recreation for the fun of it remains our number one objective!

PARTICIPANT ILLNESS
For the protection of all the participants in programs, you/your child must be kept at home or will be sent home if he/she shows any of the following symptoms: A temperature of over 100.3., Stomach ache accompanied by diarrhea or vomiting., Any undiagnosed rash., Sore or discharging eyes or ears., Profuse nasal discharge (green or yellow)., Please keep children with active colds home., Have a highly contagious condition such as chicken pox, measles, lice, etc.

MEDICATION
It is the parent/guardian and participant’s responsibility to inform WSSRA of any medication a participant is taking. This information is very important in case of an emergency. Medication information should be noted on the registration forms, as well as the Annual Information Form. Any changes in medication should be communicated to WSSRA.

INSURANCE
The Association takes every reasonable precaution to prevent injuries and accidents from occurring. However, if an accident does occur or if you or your child is injured, you are solely responsible for any costs incurred or caused by an injury that happens in an Association program.

SAFETY PRECAUTIONS
Some participants in WSSRA programs and special events may be carriers of infectious disease(s). Staff and volunteers have been provided inservice training concerning proper hygienic procedures. WSSRA seeks to provide a safe environment for all of our participants, staff volunteers and the public. If you have any specific questions, please call the WSSRA Executive Director or Superintendent of Safety & Operations at 847.455.2100.

PARTICIPANT ABSENCE
If you or your child are not going to attend a recreation program that you are registered for, please notify WSSRA office 847.455.2100 AS SOON AS POSSIBLE! Please leave a message on Voice Mail after hours.

LATE PICK-UP/DROP-OFF POLICY
In order to be fair to our participants, program staff and drivers, WSSRA has enacted a Late Pick-up/Drop-off Policy. Many of our program staff and drivers need to get to a program immediately after the program your child is in. We ask that you make sure you are on time picking up your child from program, as well as home to greet your child when the WSSRA van drops them off.

A $10.00 fee will be charged for every 15 minutes or portion thereof, a participant is picked up late, or a van is delayed, after a 10 minute grace period. A notice will be sent to you indicating the fee being charged to your account.

Also, participants must be dropped off on time for programs that are traveling, including over night trips. Vans will not wait more than 5 minutes for participants who are late for the program.

Saturday morning programs - Parents must drop off their child by 9:30 AM or call the emergency phone. If the program is traveling, the van will not wait longer than 5 minutes past the program start time.

 

 
 
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